Team | Hiring, Training and Motivating

STRUGGLING TO FIND GOOD TRADESMEN, APPRENTICES OR OFFICE PEOPLE?

WANT A TEAM WHERE PEOPLE SHOW INITIATIVE AND TAKE RESPONSIBILITY?

NOT SURE WHEN TO HIRE? UNSURE WHEN TO GET SOME MANAGEMENT HELP?

Team

“I used to be at the mercy of the customer, I used to price to get the jobs. Now I’m all about my margins and I know if I keep a strong margin the rest of my business can work off that. Staff members are also more organised, we have a checklist for new homes, pre-wire check, sign off checklist and final check list and because of the I can take time off to spend with my family without worrying about the business”

Brad Martin- Leading Edge Electrical

Team Templates

Employer of Choice

Do you have a strategy for being the Employer of Choice for tradesmen in your area?  What do you offer that makes your business stand out from the others to top quality tradesmen?  Pay, conditions (vans, uniforms, technology, allowances, incentive programs), better systems, career opportunities, culture and reputation of your business make all the difference.

Hiring Process

Do you have a 10 Step hiring process where you conduct interviews, reference checks, on-site interviews, personality profiles and pre-employment checks such as police checks?  Or do you “wing it” and hope that gut instinct will get you through? Having a rock solid hiring process is one of the keys to buying back your time.

Job Descriptions

Do you have a clear job description for both your tradesmen and for the office team?  Is everyone clear on what they are responsible for?  Have you outlined 5 Key Performance Indicators for each role that you can measure performance against?

Team Rules of the Game

Do you have a written code of conduct for how things are done around your business?  Are all the expectations you have for your team around job performance to interacting with clients clear?  Rules of the game allow your business to operate in a productive manner much like the rules of a rugby game stop it turning into chaos.

Team Meetings

Are you running a regular team meeting with a set agenda to keep the communication channels open and get feedback and suggestions from your team?  Do you acknowledge good performance and plan regular Team Fun days to build the team culture?

Performance Appraisals

At least every 6 months do you have a formal one-on-one appraisal with both your tradesmen, apprentices and office team?  Are the Key Performance Indicators set down in advance so everyone knows what is expected?  Do you set career and pay goals for the next 12 to 18 months to improve retention?  Making time to develop your team is a key part to productivity and employee retention.

Incentive Programs

Have you created an incentive program to drive and reward the right behaviour?  Are your good guys rewarded for going the extra mile?  Publicly celebrating excellent performance is massive for building the right culture in your operation.

See what others are saying

“Before I met Tony and joined the program I was working 18 hour days and only returning a 17% gross profit margin.  I been on board now for six months and in that time we’ve increased our profit margins to 35%, making more money and spending a whole lot more time off the tools.  Plus we’ve got our cash flow under control which is a massive weight off my mind.”

Damian MayOwner – 2e Electrical

“We’d found it very difficult hiring new staff in the past.  We struggled to find people and when they did apply we had no process or idea how to decide whether they were any good.  Tony has taught us how to write good ads and where to put the ads and a step-by-step process to go through when we have people apply.  What we’ve found is that the guys we interview are impressed by how professional we are and that makes them want to come and work with us.  We’ve hired 5 plumbers and an apprentice in the last 11 months which has helped hugely to grow our business and free up time.”

Neal and Tania SavageOwners

“Joining the Million Dollar Tradie program has been life changing for us.  We’ve gone from a small business with Graeme working on the tools to having a team of guys, new office systems and freeing up nights and weekends.  We are now pricing for the right margins and have increased our margins by over 30% which has made a huge difference to our cash flow and profits.  We now feel like business owners!  The future is very exciting.”

Graeme and Michelle HopkinsOwners – Groundcover Landscaping

“We went from feeling like ‘slaves to our business’… To taking a holiday, systemising the business, refocusing our team and increasing gross profit from 30% to 45%.  We’ve increased out net profit hugely over the last 12 months and the Million Dollar Tradie program has been invaluable.”

Chris CoopeyOwner – K10 Plumbing

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What are the next steps?

Are you a Plumber, Electrician, or Construction Based Business Owner that needs more profit, time and freedom?
Simply get in touch with the team today by calling 0064 7 859 3425 or fill in the form below

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